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== Report rule violation == | == Report rule violation == | ||
=== How-To report === | === How-To report === | ||
In the '''Discord support area''', select the "'''[https://discord.com/channels/975419528026677258/1041574918464217138 #commands]'''" channel, then click on "'''[https://discord.com/channels/975419528026677258/1041574918464217138/1042006459849920553 Create Support Ticket]'''" Button. As soon as you have pressed the button, a new channel will appear in the top of the channel list. | In the '''[https://discord.gg/teamelan Discord] support area''', select the "'''[https://discord.com/channels/975419528026677258/1041574918464217138 #commands]'''" channel, then click on "'''[https://discord.com/channels/975419528026677258/1041574918464217138/1042006459849920553 Create Support Ticket]'''" Button. As soon as you have pressed the button, a new channel will appear in the top of the channel list. | ||
There you can present your case as detailed as possible. If available, please provide a link to the evidence you made (clip/screenshot). | There you can present your case as detailed as possible. If available, please provide a link to the evidence you made (clip/screenshot). | ||
''Please Note: Handling times can vary depending on the timezone/day of time.'' | |||
=== Xbox Players: Recording Audio for Reporting Purposes === | |||
Xbox players can record in-game audio and video to report incidents or player behavior. This section guides you through the steps to capture up to 60 seconds of gameplay, including voice chat. | |||
====Step-by-Step Guide==== | |||
'' | # '''Link Your Xbox App''': First, connect your Xbox app to your console for remote play. This might require restarting your Xbox. The app is available on mobile devices and is essential for remote access to your console. | ||
# '''Join Xbox Insider Hub''': Download and install the Xbox Insider Hub app from your app store. Sign up for the "Xbox Update Preview" program, which is marked with a crane icon. This program provides access to the latest Xbox features, including advanced recording options. | |||
# '''Record In-Game Voice Chat''': Navigate to the "Parties & Chats" tab on your Xbox and activate the "Record In-Game Voice Chat" feature. This allows you to record gameplay and voice chat, capturing any incidents or inappropriate behavior. | |||
# '''Replay and Record on Mobile''': Use the remote play feature on your mobile device to replay your clip. During the replay, use your device's screen recording function to capture the footage, ensuring you have a record of the incident. | |||
# '''Upload and Report''': Upload the recorded clip to a platform of your choice and include it in your report for review by the staff team. | |||
===Tips for Effective Reporting=== | |||
*Keep your Xbox app updated to ensure compatibility and access to the latest features. | |||
*Familiarize yourself with your mobile device's remote play and screen recording functions for efficient recording. | |||
*A stable internet connection is important for stable remote play and recording. | |||
*Make sure your entire screen is shown. The most important parts will be the audio blimps and the bottom right showing the ID and time. | |||
[[Category:Basics]] | [[Category:Basics]] |