On this page you will find a collection of the most frequently asked questions. These are of course permanently updated, but not all questions are covered at any time. So if you miss something or a question could not be clarified, you can always contact a supporter or a team member - We will help you ;)
General Questions
Will the savegames be wiped some day?
No, everything is persistent and will not be reset. We already found this to be a good way in Arma 3 and will keep it here!
The mod download stucks at 0%. What can i do?
First of all you should try to delete the modfiles and start the download again. If that isnt helping, try to restart your game/xbox - after the restart delete all modfiles and try to download them again.
The game crashes everytime when i join the server. What can i do?
This could be a problem with Battleeye. If you are running Arma from a HDD, copy the game to a SSD.
[Xbox] My game crashes during the loading process. What can i do?
When your game crashes during the loading process, try to delete our modfiles and download them directly through the workshop one by one.
I cant interact with the NPCs or can't move at all
This will be fixed in a lot of times with a simple game or xbox restart.
Where can i find the mod specific keys and change the bindings?
Go to the Menu -> Controls -> Team-ELAN
[Xbox] My push to talk is not working. I can hear players, but they can’t hear me.
You need to clear your alternate MAC address in your xbox settings.
Settings -> General -> Network -> Advanced Settings -> Clear Alternative MAC Address
Can you add Mod XY?
No, we´ve determined for ourselves that no external dependencies are both easier to manage and better for your overall experience on our server (Read more about it here).
Ingame Questions
How do i lock/unlock my vehicle?
In order to lock/unlock your vehicle you have to look at your vehicle and then hold the interaction key (PC: CAPSLOCK | Xbox: Hold RB). Once you have done this a menu should open where you can select "lock" or "unlock".
How do i flip my car?
To flip your car you have to look at the vehicle and hold the interaction key (PC: CAPSLOCK | Xbox: Hold RB). Once you have done this a menu should open where you can select "flip".
How do i set up a code for my car?
In order to set up a code for your vehicle, you have to look at your vehicle and then hold the interaction key (PC: CAPSLOCK | Xbox: Hold RB). Once you have done this a menu should open where you can select "set code". When you use this action a menu pops up where you can set up your numeric code.
How do i give money to other players?
To give other players money you have to look at the player and hold the interaction key (PC: CAPSLOCK | Xbox: Hold RB). Once you have done this a menu should open where you can select "give money". After using the action a menu pops up where you can insert the desired amount of money.
How do i check the current market prices?
To check the current market prices you have to have a smartphone - if you dont have one, buy one at a general store. Use the smartphone (PC: F2 | Xbox: Drag it into a loadout slot and select it) and select the Market App.
I am stuck under the Map, what can I do?
If you are stuck under the Map, join another Team Elan Server to reset your Spawn Location. Then you can join back on the first server and you will be able to select the spawn again.